Coronavirus – changes in GP care

Due to the coronavirus outbreak, how you contact your GP surgery may be different at the moment. This is to help keep patients and practice staff as safe as possible, by proactively managing face-to-face contact where appropriate and helping to stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you.

In addition to face-to-face consultations, many GP practices are also offering consultations online or over the phone. This can be a convenient and flexible way to receive healthcare, but if you would prefer to see a GP or healthcare professional in person then this will be arranged for you.

Ways to seek healthcare advice from a GP:

  • Call your surgery to discuss a face-to-face or virtual (telephone or video) appointment
  • Call NHS 111 or go online to seek advice at 111.nhs.uk
  •  Download the NHS App to order repeat prescriptions, book appointments and check your symptoms