Patient Choice

This page documents our patient choice policy statement

Our choice ambitions as a CCG

The CCG is aware of the importance of patient choice as it is fundamental to the delivery of a patient-centred NHS, empowering people to obtain the health and social care services they need. Providing the public and patient’s high quality and accessible information helps them to make effective choices that are right for them and their families.

We also undertake to consult when there is potential to change opportunities for choice. This is because we have a statutory duty to make arrangements to secure public involvement in the planning, development and consideration of proposals for changes and decisions affecting the operation of the services we commission. This is specified within the Health and Social Care Act 2012. Only then can we meet the health challenges we are faced it is faced with if patients are engaged and involved in decision about their health and healthcare we are faced with.

The scope and parameters of choice in our locality, and how patients can use choice

The Health and Social care Act 2012 also specifies we must follow the principles for procurement, patient choice and competition detailed in the National Health Service (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013. We recognise that, within our locality, opportunities for patient choice specifically relate to

  • Registration with a GP practice and particular GP
  • Destination for first outpatient appointments following referral
  • Ensuring patients do not wait longer than maximum waiting times
  • Referral to specialist test providers, maternity, mental health services, community services
  • Management of personal health budgets (specifically in relation to patients in receipt of personal health budgets)
  • Treatment in another European Economic Area
  • End of life care
  • Planning long-term care

Many of these come with legal rights of access to specific services

Contact details and references for further information and support

A patient’s GP or practice will able to assist any patient with further information about any of the above. Patients can also find information by visiting and using the “find local services” tool on the home page. As regards registering with a GP practice, more detail is also available through the same website.

If patients require additional assistance because of disability, a mental health condition or any other impairment, they should talk to their GP or health care professional to ensure that these additional needs are taken into account when choosing a community service.

More details on personal health budgets is available here