Do you live in south Buckinghamshire? We need your views on the GP out-of-hours service

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Do you live in south Buckinghamshire? We need your views on the GP out-of-hours service

The out-of-hours service for patients in south Buckinghamshire is changing and we need your views on where you would prefer to go to for these appointments.

An out-of-hours service offers access to a general practitioner from 6.30pm to 8am Monday to Friday, throughout the weekend and on bank holidays.

These appointments are for people who need to see a doctor urgently. They are not for routine appointments. These could be via a telephone call or a face-to-face appointment, usually at the out-of-hours base or, in certain circumstances, at your own home. The service is accessed by calling NHS 111.

Dr Rebecca Mallard-Smith, Clinical Director of Community Urgent Care, said: “We want to provide a local service for our local communities and are working with patients and practices in the area to make sure that the out-of-hours service we provide can meet their needs.

“We would like to know views on the current out-of-hours service and also where people in south Buckinghamshire would prefer the out-of-hours GP appointment to be held.

“Members of the patient participation groups from the practices in the area have been involved in helping to shape our proposed options. We have tried to provide patients with a solution that is easy to find and where parking is available.”

Currently the GP out-of-hours service runs from 6.30pm until 8am on weekdays and from 6.30pm on Friday evening until 8am on Monday morning. People who need an urgent appointment with a GP, after phoning 111, can go to Royal Berkshire Bracknell Clinic in Bracknell or the Herschel Medical Centre in Slough.

We are proposing that from 1 March 2019 patients who phone 111 and need to see a doctor out-of-hours will be able to book an appointment at a local base in south Buckinghamshire, as well as Amersham, from:

  • 6.30pm until 10pm Monday to Friday
  • 9am until 10pm Saturday
  • 9am until 7pm Sunday

On the very rare occasion when patients urgently need to see a GP overnight (from 10pm until 8am on weekdays; from 10pm until 9am on Saturdays; and from 7pm on Sundays until 8am on Mondays), they can book an appointment by phoning NHS 111 and will need to travel to Amersham or Wycombe.

To help us shape the future of your local out-of-hours service a short survey is available here.